Privacy Policy
Introduction
At Yoga Snorter, we understand that your privacy matters. When you visit our website, practice with our programs, or reach out for guidance, you're trusting us with information that's personal to you. We don't take that lightly.
This policy explains what information we collect, why we need it, and what we do to keep it safe. We've written this in plain English because we believe you shouldn't need a law degree to understand what happens with your data.
Information We Collect
Information You Give Us Directly
When you sign up for our programs or contact us, we collect basic information like your name, email address, and any details about your yoga experience you choose to share. If you're working with our instructors, we might also note your practice preferences or any physical considerations you mention.
Technical Information
Like most websites, we automatically collect some technical details when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve your experience and fix any technical issues that come up.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Program enrollment, communication | 3 years after last contact |
| Practice Data | Personalized instruction, progress tracking | Duration of enrollment plus 1 year |
| Website Analytics | Site improvement, user experience | 2 years |
| Support Records | Customer service, issue resolution | 5 years for business records |
How We Use Your Information
We use your information to provide you with the best possible yoga experience. This means personalizing your practice recommendations, sending you relevant updates about programs, and making sure our website works well for you.
- Delivering personalized yoga instruction and program recommendations
- Sending program updates, schedule changes, and educational content
- Improving our website functionality and user experience
- Responding to your questions and providing customer support
- Meeting legal requirements and protecting our legitimate business interests
We won't sell your information to third parties or use it for purposes unrelated to yoga instruction and wellness. If our business needs change, we'll update this policy and let you know.
Information Sharing and Third Parties
We work with a few trusted service providers to deliver our programs effectively. These might include email service providers, payment processors, and website hosting companies. All of these partners are required to protect your information and only use it for the specific services they provide to us.
Important Note
We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust is more valuable to us than any potential revenue from data sales.
We may share information if required by law, to protect our rights, or in the event of a business transfer. In such cases, we'll ensure your information continues to be protected under similar privacy standards.
Your Rights and Choices
Under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and similar state regulations, you have several rights regarding your personal information:
- Right to Know: You can request details about what personal information we collect, use, or share
- Right to Delete: You can ask us to delete your personal information, with some exceptions
- Right to Correct: You can request corrections to inaccurate personal information
- Right to Opt-Out: You can unsubscribe from marketing emails at any time
- Right to Non-Discrimination: We won't treat you differently for exercising your privacy rights
To exercise any of these rights, simply contact us using the information below. We'll respond within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We take data security seriously and implement multiple layers of protection. Our website uses SSL encryption for data transmission, and we regularly update our security measures to protect against unauthorized access.
Our Security Measures Include:
- Encrypted data transmission and secure server storage
- Regular security audits and software updates
- Limited access controls – only authorized personnel can access personal data
- Secure backup systems and data recovery procedures
- Regular staff training on privacy and security best practices
While we implement strong security measures, no online system is 100% secure. We encourage you to use strong passwords and be cautious about sharing personal information online.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand how people use our website. Cookies are small files stored on your device that help us remember your preferences and provide relevant content.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality and security
- Analytics Cookies: Help us understand website usage and improve user experience
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant content and track campaign effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal requirements. When you stop using our programs, we don't immediately delete everything – we keep some records for business continuity and legal compliance.
Generally, we retain contact information for up to three years after your last interaction with us, and practice-related data for one year after program completion. Financial records and legal documents may be kept longer to comply with tax and business regulations.
If you want us to delete your information sooner, just ask. We'll honor reasonable deletion requests while maintaining any records required by law.
International Data Transfers
Our services are primarily provided within the United States, and your data is stored on servers located in the US. Some of our service providers may process data internationally, but we ensure appropriate safeguards are in place to protect your information according to US privacy standards.
If you're accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the US, where privacy laws may differ from those in your country.
Children's Privacy
Our services are designed for adults and we don't knowingly collect personal information from children under 13 years of age. If we become aware that we've collected information from a child under 13, we'll take steps to delete it promptly.
Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can address the situation appropriately.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.
Questions or Concerns?
We're here to help and genuinely want to address any privacy concerns you might have. Don't hesitate to reach out.